Person

Dr. rer. pol.

Jan Kemper

Assistant Professor

Innovation and Entrepreneurship (WIN)

Address

Gebäude: 3011

Kackertstr. 7

52072 Aachen

Fax: +49 241 80 92371
 

Responsibilities

  • Supervision of research projects
  • Conception and implementation of projects with third-party funding
  • Teaching

Profile

  • Research Associate since 2012 and Assistant Professor since 2013
  • Ph.D. (2010)
  • Research Associate at Innovation and Entrepreneurship Group (WIN) and Head of the Entreprenuership Center, RWTH Aachen University (2008 - 2010)
  • Studies of Business Administration at WHU Koblenz (Germany), ESC Bordeaux (France) and ICADE Madrid (Spain) with a focus on International Finance, Accounting and production management (2000 – 2004)
  • Practical experience as investement banker in Germany, the UK and Saudi Arabia (Credit Suisse and Morgan Stanley; 2005-2010) and as CFO of the fashion eCommerce company Zalando (since 2010)
  • National and international teaching experience as lecturer

Research interests

  • Entrepreneurship
  • eCommerce
  • Finance
  • Cross-cultural management

Research Methodology

  • Regression Analysis, Structural Equation Modelling
  • AMOS, SPSS, STATA, HLM, PLS, R
  • Quantitative Surveys

Publications

Double-blind refereed journal articles:

  • Feuß, S.D., Fischer, D., Kemper, J., Brettel, M. (Revise & Resubmit). How to Price Eco-labeled Products: Evidence from a Large-scale Field Experiment. In Journal of the Academy of Marketing Science.
  • Seeger, M. K., Kemper, J., Brettel, M. (Revise & Resubmit). Borderless Consumption? – A Cross-Cultural Analysis of Mobile Consumer Behavior. In International Journal of Electronic Commerce.
  • Deufel, P., Kemper, J., Brettel, M. (Revise & Resubmit). Buy now and pay later: The impact of deferred payment methods on consumer spending behavior in e-commerce. In Journal of Business Research.
  • Deufel, P., Kemper, J., Brettel, M. (Revise & Resubmit). Pay now or pay later: A cross-cultural perspective on online payments. In Journal of Electronic Commerce Research.
  • Bockholdt, K., Kemper, J. and Brettel, M. (Minor Revision). Private label shoppers between fast fashion trends and status symbolism – a customer characteristics investigation. In Journal of Retailing and Consumer Services.
  • Seeger, M. K., Kemper, J., Brettel, M. (2019). How Information Processing and Mobile Channel Choice Influence Product Returns: An Empirical Analysis. In Psychology & Marketing, 36 (3), S. 198-213.
  • Kemper, J. (2018). Comparing Consumer Segmentation Bases Towards Brand Purchase And Online Marketing Responsiveness. In Journal of Advertising Research.
  • Kemper, J. (2018). Cross-cultural Differences in Online Price Elasticity. In Proceedings of the 26th European Conference on Information Systems (ECIS).
  • Deufel, P., Kemper, J. (2018). Online Payment Method Selection: The Habitual Choice of Deferring Payment. In Proceedings of the 39th International Conference on Information Systems (ICIS).
  • Kemper, J., Deufel, P. (2018). Show Me How You Buy and I Will Tell You How You Pay: The Situational Effect on Payment Method Choice in E-commerce. In Proceedings of the 26th European Conference on Information Systems (ECIS).
  • von Aswege, F., Kemper, J. (2018). Who Gets What? How Online Companies Can Appease Their Complaining Customers. In Proceedings of the 26th European Conference on Information Systems (ECIS).
  • von Aswege, F., Kemper, J., Brettel, M. (2018). The Impact of Service Failure Controllability and Relationship Strength on Post-Complaint Consumer Behavior - An Empirical Analysis. In Proceedings of the 51st Hawaii International Conference on System Sciences.
  • Lohse, T., Kemper, J., Brettel, M. (2017). How Online Customer Reviews Affect Sales and Return Behavior - An Empirical Analysis in Fashion E-commerce. In Proceedings of the 25th European Conference on Information Systems (ECIS).
  • Grüschow, R. M., Kemper, J., Brettel, M. (2016). How do different payment methods deliver cost and credit efficiency in electronic commerce? In Electronic Commerce Research and Applications, 18 S. 27-36.
  • Schellong, D., Kemper, J., Brettel, M. (2016). Clickstream Data as a Source to Uncover Consumer Shopping Types in Large-scale Online Settings. In Proceedings of the 24th European Conference on Information Systems (ECIS).
  • Heuer, D., Brettel, M., Kemper, J. (2015). Brand competition in fashion e-commerce. In Electronic Commerce Research and Applications, 14 (6), S. 514-522.
  • Grüschow, R. M., Kemper, J., Brettel, M. (2015). Do Transaction Costs of Payment Systems Differ Across Customers in E-commerce? In Proceedings of the 23rd European Conference on Information Systems (ECIS).
  • Kemper, J., Schilke, O., Brettel, M. (2013). Social Capital as a Microlevel Origin of Organizational Capabilities. In Journal of Product Innovation Management, 30 (3), S. 589-603.
  • Kemper, J., Schilke, O., Reimann, M., Wang, X, Brettel, M. (2013). Competition-motivated corporate social responsibility. In Journal of Business Research, 66, S. 1954-1963.
  • Kemper, J., Engelen, A., Brettel, M. (2013). How Top Management’s Social Capital Fosters the Development of Marketing Capabilities: A Cross-Cultural Comparison. In Journal of International Marketing, 19 (3), S. 87-112.
  • Engelen, A., Kemper, J., Brettel, M. (2010). Die Wirkung von operativen Marketing-Mix-Fähigkeiten auf den Unternehmenserfolg – Ein 4-Länder-Vergleich, In Zeitschrift für betriebswirtschaftliche Forschung, November, S. 710-743.


Double-blind refereed conference papers:

  • Jha, M., Kemper, J., Brettel, M. (2019). Product Uncertainty in Online Markets: The Influence of Situational Factors and Individual Characteristics on Purchase Decision Reversal 2019 Hawaii International Conference on System, Hawaii.
  • Meder, C., Kemper, J., Brettel, M. (2018). TV advertising and online shopping: An empirical analysis of the role of TV audience characteristics for e-commerce brands. Presented at the 2018 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), Boston.
  • Meder, C., Kemper, J. (2018). The Role of TV Advertising for New Venture Growth: An Empirical Analysis in Ecommerce. In Proceedings of the 2018 AoM Specialized Conference, Tel Aviv.
  • Bockholdt, K., Kemper, J., Brettel, M. (2018). Does the positioning matter? A private label shopper investigation in fashion e-commerce. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • Bockholdt, K., Kemper, J., Brettel, M. (2018). A cross cultural investigation of private label shoppers in fashion e-commerce. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • Jha, M., Kemper, J., Brettel, M. (2018). The influence of purchase situation and individual characteristics on product return behavior – an empirical analysis in fashion e-commerce. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • Jha, M., Kemper, J., Brettel, M. (2018). Returning after Returning - How do Causal Attributions of a product return experience influence future consumer purchase behavior? Presented at the 2018 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), Boston.
  • Kemper, J. (2018). Cross-cultural Differences in Online Price Elasticity. In Proceedings of the 26th European Conference on Information Systems (ECIS).
  • Jha, M., Kemper, J., Brettel, M. (2018). Keep it or return it? The influence of national culture on product return habit formation Presented at the 2018 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), Boston.
  • Deufel, P., Kemper, J., Brettel, M. (2018). Have I Really Spent That Much? The Impact of Online Payment Methods on Consumer Spending Behavior. Presented at the 2018 Winter Conference of the American Marketing Association (AMA), New Orleans.
  • Kemper, J., Deufel, P. (2018). Show Me How You Buy and I Will Tell You How You Pay: The Situational Effect on Payment Method Choice in E-commerce. In Proceedings of the 26th European Conference on Information Systems (ECIS), Portsmouth.
  • Deufel, P., Kemper, J., Brettel, M. (2018). How Consumers Pay Online: A Cross-cultural Perspective. Presented at the 2018 Winter Conference of the American Marketing Association (AMA), New Orleans.
  • Deufel, P., Kemper, J. (2018). Online Payment Method Selection: The Habitual Choice of Deferring Payment. In Proceedings of the 39th International Conference on Information Systems (ICIS), San Francisco.
  • Feuß, S.D., Kemper, J., Brettel, M. (2018). The effect of culture on sustainable consumer behavior – empirical evidence from a large scale field experiment. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • Feuß, S.D., Kemper, J., Brettel, M. (2018). How consumers’ green consumption values affect sustainable product sales and returns in e-commerce. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • Kemper, J., Deufel, P. (2018). How the Purchase Situation Affects the Payment Method Choice in E-commerce. In Proceedings of the 2018 Academy of Management (AOM) Conference, Chicago.
  • Deufel, P., Kemper, J. (2018). Consumers' Online Payment Choice in Europe: The Role of Culture and Macro-economics. In Proceedings of the 2018 Academy of Management (AOM) Conference, Chicago.
  • Seeger, M.K., Kemper, J., Brettel, M. (2018). The Price of Ubiquitous Access - Mobile Channel Adoption Consequences and Shopper Characteristics. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • Seeger, M.K., Kemper, J., Brettel, M. (2018). Borderless Consumption? - A Cross-Cultural Analysis of New Channel Adoption Outcomes. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • von Aswege, F., Kemper, J. & Brettel, M. (2018). The Effect of Culture on Customer Reactions to Service Failure – An Empirical Analysis. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • von Aswege, F., Kemper, J. & Brettel, M. (2018). Service recovery paradox: does it exist? Insights from a large-scale field study. Presented at the 2018 American Marketing Association (AMA) Winter Marketing Educators' Conference, New Orleans.
  • Deufel, P., Kemper, J., Brettel, M. (2018). Pay Now or Pay Later: A Cross-cultural Perspective on Online Payments Across 11 European Countries. Presented at the 2017 Cross Cultural Research Conference (CCRC), Hawaii.
  • von Aswege, F., Kemper, J. & Brettel, M. (2017). The Impact Of Service Failure Controllability On Post-Complaint Consumer Behavior – An Empirical Analysis. Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • von Aswege, F., Kemper, J. & Brettel, M. (2017). How to retain customers after a service failure? An empirical analysis assessing the impact of immediate vs. delayed compensation on post-complaint consumer behavior. Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • Bockholdt, K., Kemper, J., Brettel, M. (2017). Private Label Shoppers Between Fast Fashion Trends and Status Symbolism – What Makes Them Really Different? Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • Bockholdt, K., Kemper, J., Brettel, M. (2017). Who is attracted by a retailer brand? A customer characteristics investigation applied to private label branding strategies. Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • Seeger, M.K., Kemper, J., Brettel, M. (2017). Battle of the Channels: The Role of Search Costs in Consumer Decision Reversal. Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • Seeger, M.K., Kemper, J., Brettel, M. (2017). The role of experience in new channel adoption. Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • Feuß, S.D., Kemper, J., Brettel, M. (2017). Do ethical products affect actual consumer behavior? An empirical analysis based on a large scale field experiment. Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • Feuß, S.D., Kemper, J., Brettel, M. (2017). Price, availability and involvement as drivers of ethical consumer behavior. Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • Deufel, P., Kemper, J., Brettel, M. (2017). Please select your payment method: What is the influence of consumer type and habit on payment choice in e-commerce? Presented at the 2017 Summer Conference of the American Marketing Association (AMA), San Francisco.
  • Lohse, T., Kemper, J., Brettel, M. (2017). How does writing Online Customer Reviews changes customers' shopping behavior - an empirical analysis from fashion e-commerce. Presented at the 2017 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), San Francisco.
  • Schellong, D., Kemper, J., Brettel, M. (2017). Do Differences in Online Shopping Types Exist? A Cross-Cultural Empirical Comparison in Fashion E-Commerce. In Proceedings of the 2017 American Marketing Association (AMA) Winter Marketing Educators' Conference, Orlando, FL.
  • Schellong, D., Kemper, J., Brettel, M. (2017). A Data-Driven Approach to Understand Online Shopping Types and Purchase Behavior by Gender. In Proceedings of the 2017 American Marketing Association (AMA) Winter Marketing Educators' Conference, Orlando, FL.
  • Lohse, T., Kemper, J., Brettel, M. (2017). How Online Customer Reviews Affect Sales and Return Behavior - An Empirical Analysis in Fashion E-commerce. Presented at the 25th European Conference on Information Systems (ECIS), Guimares.
  • Lohse, T., Kemper, J., Brettel, M. (2017). How Online Customer Reviews Affect Sales and Return Behavior - An Empirical Analysis in Fashion E-commerce. Presented at the 2017 AMS World Marketing Congress, Christchurch.
  • Lohse, T., Kemper, J., Brettel, M. (2017). How Online Customer Reviews Affect Sales and Return Behavior - An Empirical Analysis in Fashion E-commerce. Presented at the 2017 Global Fashion Management Conference, Vienna.
  • Lohse, T., Kemper, J., Brettel, M. (2017). How Online Customer Reviews Affect Sales and Return Behavior - An Empirical Analysis in Fashion E-commerce. Presented at the 2017 American Marketing Association (AMA) Winter Marketing Educators' Conference, Orlando, FL.
  • Lohse, T., Kemper, J., Brettel, M. (2017). Cross-cultural influence of online customer reviews on retailers' performance in online fashion. Presented at the 2017 American Marketing Association (AMA) Winter Marketing Educators' Conference, Orlando, FL.
  • Lohse, T., Kemper, J., Brettel, M. (2017). Cross-cultural influence of online customer reviews on retailers' performance in online fashion. Presented at the 2017 AMS World Marketing Congress, Christchurch.
  • Lohse, T., Kemper, J., Brettel, M. (2017). Cross-cultural influence of online customer reviews on retailers' performance in online fashion. Presented at the 2017 Global Fashion Management Conference, Vienna.
  • Schellong, D., Kemper, J., Brettel, M. (2016). Advertising channel choice clickstream data to uncover consumer shopping types and the link with purchase behavior. In Proceedings of the 2016 European Marketing Academy (EMAC) Conference, Oslo.
  • Schellong, D., Kemper, J., Brettel, M. (2015). Do differences in the online path to purchase exist between countries? – A cross-cultural approach. In Proceedings of the 16th Cross-Cultural Research Conference, Playa del Carmen.
  • Scheuffelen, S., Kemper, J., Brettel, M. (2015). Consumer segmentation and online click behavior - Evaluating types of segmentation bases towards online marketing responsiveness behavior. In Proceedings of the 2016 American Marketing Association (AMA) Winter Marketing Academic Conference, Las Vegas.
  • Scheuffelen, S., Kemper, J., Brettel, M. (2015). Examination of interdependencies of segmentation bases: Personal values, fashion attitudes, and online shopping attitudes. In Proceedings of the 2015 European Marketing Academy (EMAC) Conference, Leuven.
  • Kemper, J., Scheuffelen, S., Brettel, M. (2015). Evaluating the link between type of segmentation base and actual consumer brand choice behavior. In Proceedings of the 2015 Informs Society for Marketing Science (ISMS) Conference, Baltimore.
  • Schellong, D., Kemper, J., Brettel, M. (2015). Identifying online shopping types from off-site clickstreams to enhance marketing decision-making. In Proceedings of the 2015 Informs Society for Marketing Science (ISMS) Conference, Baltimore.
  • Kemper, J., Grüschow, R. M., Brettel, M. (2015). How to Provide an Efficient Payment Offer in B2C E-commerce? In Proceedings of the 2015 Winter Marketing Educators’ Conference of the American Marketing Association (AMA), San Antonio.
  • Grüschow, R. M., Kemper, J., Brettel, M. (2015). Managing Payment Transaction Costs at Multinational Online Retailers. In Proceedings of the 2015 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), Chicago.
  • Grüschow, R. M., Kemper, J., Brettel, M. (2015). How to Develop Cost-efficient and Customized Payment Portfolios in E-commerce? In Proceedings of the 2015 Summer Marketing Educators’ Conference of the American Marketing Association (AMA), Chicago.
  • Scheuffelen, S., Kemper, J., Brettel, M. (2015). Comparing the segmentation bases personal values, fashion attitudes and online shopping attitudes towards consumer purchase behavior in online fashion retail. In Proceedings of the 2015 American Marketing Association (AMA) Summer Marketing Educators' Conference, Chicago.
  • Scheuffelen, S., Kemper, J., Brettel, M. (2015). Understanding the interdependencies between the segmentation bases personal values, fashion attitudes and online shopping attitudes in the online fashion retail environment. In Proceedings of the 2015 American Marketing Association (AMA) Summer Marketing Educators' Conference, Chicago.
  • Schellong, D.; Kemper, J., Brettel, M. (2015). Generating actionable marketing insights by identifying online shopping strategies of consumers based on off-site clickstreams. In Proceedings of the 2015 American Marketing Association (AMA) Summer Marketing Educators' Conference, Chicago.
  • Grüschow, R. M., Kemper, J., Brettel, M. (2015). Managing Online Retailers' Payment Transaction Costs across Countries. In Proceedings of the European Academy of Management (EURAM) 15th Annual Conference, Warsaw.
  • Kemper, J., Brettel, M. (2010). Social capital as a micro-level origin of organizational capabilities. In Proceedings of the 2010 Academy of Marketing Science (AMS) Annual Conference, Portland.
  • Kemper, J., Brettel, M. (2010). Individual-level interactions as the source of superior organizational capabilities: The role of social capital. In Proceedings of the 2010 European Academy of Management (EURAM) Conference, Rome.
  • Kemper, J. (2010). The relationship between social capital and organizational capabilities. In Proceedings of the 2010 Academy of Management (AOM) Conference, Montreal.
  • Kemper, J., Brettel, M. (2010). How individual-level social capital leads to superior organizational capabilities. In Proceedings of the 2010 American Marketing Association (AMA) Conference, Boston.
  • Kemper, J. (2010). The social capital-4Ps-performance link: A cross-cultural comparison. In Proceedings of the 2010 European Academy of Management (EURAM) Conference, Rome.
  • Kemper, J. (2010). How individual-level social capital leads to superior marketing capabilities: A cross-cultural comparison. In Proceedings of the 2010 Academy of International Business (AIB) Conference, Rio de Janeiro.
  • Kemper, J. (2010). Social capital as the source of superior marketing capabilities: A cross-cultural comparison. In Proceedings of the 2010 Academy of Management (AOM) Conference, Montreal.
  • Kemper, J., Brettel, M. (2010). Corporate social responsibility as a major lever for increasing the impact of marketing on performance in highly competitive markets. In Proceedings of the 2010 Academy of International Business (AIB) Conference, Rio de Janeiro.
  • Kemper, J., Brettel, M. (2010). Competition-Motivated Sustainability. In
  • Proceedings of the 2010 Academy of Management (AOM) Conference, Montreal.
  • Kemper, J., Brettel, M. (2010). And sustainability DOES pay off in highly competitive markets. In Proceedings of the 2010 American Marketing Association (AMA) Conference, Boston.
  • Kemper, J., Brettel, M. (2009). Social capital as a micro-level origin of organizational capabilities: An international perspective. In Proceedings of the 14th Cross-Cultural Research Conference, Puerto Vallarta.